CCTV Repair & AMC

The faults we see every week

• A channel gone blank on the monitor — usually a corroded cable joint or a failed power supply, not the camera itself.
• The recorder shows REC but there is no footage when you look back — a full or silently dead hard disk, the most common and most expensive surprise.
• Nothing recorded after a power cut — no stabiliser or surge protection in the chain, so every voltage swing takes the system down.
• Night view gone grainy or black — failed IR, a fogged lens after the rains, or the wrong camera for that spot in the first place.
• Mobile view stopped working — a changed router, an expired setting, or an installer who is no longer answering the phone.

We repair systems we did not install

Most repair calls we get are for systems installed by someone who has since stopped picking up the phone. That is normal in this trade, and it is fine: we work on Hikvision, CP Plus, Dahua and most other DVR/NVR systems, whoever put them in. We check the whole chain — power, cable joints, connectors, recorder, hard disk and settings — because the fault is usually in the wiring or the disk, not the camera that gets blamed. You get a written itemised quote before any part is replaced, and genuine parts with bills when one is.

Repair once, or cover the whole year

A one-time repair fixes today's fault. A CCTV AMC keeps the system checked on a schedule — cameras, recorder, disk health, retention and mobile view — so a dead camera or a full disk is caught on a routine visit, not on the day the police or your insurer ask for footage. For shops, factories and societies that depend on their footage, the AMC is usually the cheaper path over a year than two emergency calls. We will tell you honestly which one your system needs.